Site Policies

FF Diamond — Last updated: January 2025

🔒 Privacy Policy

  • We respect your privacy and are committed to protecting your personal data.
  • Information (name, email, phone) is collected only for order processing purposes.
  • We do not share your data with third parties except for payment processing.
  • Your data is deleted after 90 days from your last transaction.
  • You have the right to request deletion of your data at any time by contacting us.

📋 Terms of Use

  • By using our site you agree to these terms in full.
  • You must be 13 years or older to use the service.
  • You are responsible for the accuracy of your Free Fire account information.
  • We are not responsible for any loss resulting from incorrect information.
  • We reserve the right to reject or cancel any order in case of suspected fraud.
  • Prices are subject to change without prior notice.

💰 Refund Policy

  • Once diamonds are added to your account, orders cannot be cancelled or refunded.
  • In case of a technical error on our part, you may request a refund within 24 hours.
  • To request a refund, contact us via email with your order number.
  • Refund requests are processed within 3-7 business days.

⚡ Delivery Policy

  • Diamonds are delivered immediately after payment confirmation in most cases.
  • Delivery may take up to 30 minutes during peak hours.
  • If diamonds do not arrive within an hour, contact us immediately.
  • We operate 7 days a week to ensure the fastest possible service.